Returns and Refund Policy

Thank you for shopping at Delights Deck. We strive to ensure your complete satisfaction with every purchase. If you're not entirely satisfied with your order, we're here to help.

1. Return Eligibility

To be eligible for a return, the item must meet the following conditions:

• Item must be unused and in the same condition that you received it.
• Item must be in the original packaging.
• Return must be initiated within 30 days of the delivery date.
• Proof of purchase or receipt must be provided.

2. Non-Returnable Items

We do not accept returns on the following items:

• Items marked as final sale or clearance.
• Used kitchen or personal hygiene products (e.g., soap dispensers, scrub gloves).
• Customized or special order items.

3. How to Initiate a Return

To initiate a return, please contact our customer support team at:

• Email: info@limitedonlinetraditions.com
• Phone: (888) 566 2643

Once your return is approved, you will receive instructions on how and where to send your item.

4. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed and applied to your original payment method within 5–10 business days.
• Original shipping charges are non-refundable unless the return is due to our error (e.g., wrong or defective item).

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, contact us at info@limitedonlinetraditions.com.

6. Return Shipping

Customers are responsible for paying the return shipping costs unless the item was received damaged, defective, or incorrect.

We recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee receipt of your returned item.

7. Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us within 7 days of delivery with photos of the product and packaging. We will offer a replacement or refund depending on the situation.

8. Contact Us

If you have any questions about our Returns and Refund Policy, please contact us:

• Email: info@limitedonlinetraditions.com
• Phone: (888) 566 2643
• Address: 504, Emily Drive #1025, Clarksburg, WV 26301, United States

Last Updated: June 3, 2025